Shipping and Return
Bulk purchases?
ceo@ebikebargains.com
call us anytime at:
1-888-780-0045
our chat is available 24/7-365 days a year to help with all your pre and post sale customer service needs.
Shipping
Shipping Policy
1. Shipping Methods and Times
At ebikebargains.com, we strive to process and ship your order as quickly as possible. We offer standard shipping within the contiguous United States via reputable carriers such as UPS, FedEx, and USPS. Shipping times may vary depending on your location and the availability of the product, but typically range between 3 to 7 business days from the date of purchase.
2. Shipping Fees
We offer free standard shipping on all orders within the contiguous United States. For expedited shipping or orders outside the contiguous U.S., additional shipping charges may apply. These charges will be calculated at checkout based on your location and selected shipping method.
3. Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery and estimate the arrival date.
4. Shipping Restrictions
Please note that we currently only ship within the United States. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations. Additionally, some products may be subject to shipping restrictions due to size, weight, or other factors. Any such restrictions will be clearly indicated on the product page.
1. Shipping Methods and Times
At ebikebargains.com, we strive to process and ship your order as quickly as possible. We offer standard shipping within the contiguous United States via reputable carriers such as UPS, FedEx, and USPS. Shipping times may vary depending on your location and the availability of the product, but typically range between 3 to 7 business days from the date of purchase.
2. Shipping Fees
We offer free standard shipping on all orders within the contiguous United States. For expedited shipping or orders outside the contiguous U.S., additional shipping charges may apply. These charges will be calculated at checkout based on your location and selected shipping method.
3. Order Tracking
Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery and estimate the arrival date.
4. Shipping Restrictions
Please note that we currently only ship within the United States. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations. Additionally, some products may be subject to shipping restrictions due to size, weight, or other factors. Any such restrictions will be clearly indicated on the product page.
Returns
1. Returns and Exchanges
Return Policy
We want you to be completely satisfied with your purchase from ebikebargains.com. If for any reason you are not satisfied, you may return your item(s) for a full refund or exchange within 30 days of the original purchase date. To be eligible for a return or exchange, the item(s) must be unused, in the same condition as received, and in the original packaging.
2. Return Process
To initiate a return or exchange, please contact our customer service team at support@ebikebargains.com. Our team will provide you with a return authorization number and instructions for returning the item(s). Please include the return authorization number with your return package to ensure timely processing.
3. Return Shipping
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method and purchasing shipping insurance to protect against loss or damage during transit.
4. Refunds and Processing Time
Once your return is received and inspected, we will process your refund or exchange promptly. Refunds will be issued to the original form of payment within 5-7 business days. Please note that shipping fees are non-refundable, and a restocking fee may apply to certain returns.
Contact Us
If you have any questions or concerns about our shipping or return policy, please don't hesitate to contact us at support@ebikebargains.com. Our friendly customer service team is here to assist you with any inquiries and ensure that your shopping experience with ebikebargains.com is enjoyable and hassle-free.
2. Return Process
To initiate a return or exchange, please contact our customer service team at support@ebikebargains.com. Our team will provide you with a return authorization number and instructions for returning the item(s). Please include the return authorization number with your return package to ensure timely processing.
3. Return Shipping
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method and purchasing shipping insurance to protect against loss or damage during transit.
4. Refunds and Processing Time
Once your return is received and inspected, we will process your refund or exchange promptly. Refunds will be issued to the original form of payment within 5-7 business days. Please note that shipping fees are non-refundable, and a restocking fee may apply to certain returns.
Contact Us
If you have any questions or concerns about our shipping or return policy, please don't hesitate to contact us at support@ebikebargains.com. Our friendly customer service team is here to assist you with any inquiries and ensure that your shopping experience with ebikebargains.com is enjoyable and hassle-free.
Receive a faulty item?
Contact us at: support@ebikebargains.com
Warranty
Standard manufacturer warranty applies to all of our ebikes
Refund policy
Contact us at:
support@ebikebargains.com